Transformation - FinTecBuzz https://fintecbuzz.com Fintech News Mon, 15 Jul 2024 13:17:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 https://fintecbuzz.com/wp-content/uploads/2019/04/cropped-Original-black-FinTech-512-32x32.png Transformation - FinTecBuzz https://fintecbuzz.com 32 32 FinTech Interview with Simon Berg, Founder of Ceros https://fintecbuzz.com/fintech-interview-with-simon-berg/ Tue, 02 Jul 2024 13:30:06 +0000 https://fintecbuzz.com/?p=61563

AI as a Collaborative Companion // Simon Berg Discusses the Future of AI & How to Maximize the Tool

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Simon Berg, Founder of Ceros

Simon Berg is a creatively obsessed serial entrepreneur with a knack for thinking outside the box in all that he does. After he dropped out of school at 16-years-old, Simon began working for a creative production agency and became a master of craft across both print and digital, which served as a catalyst for his 20-year, ladder-climbing journey to CEO of the same agency: FMG (Now BORN Group). As CEO, Simon led the charge to sell the agency in order to build and grow Ceros, a technology platform he incubated while at FMG. He sat as the founder and CEO of Ceros for over 12 years, and honed his expertise in AI and creativity, with over 30 years of experience in the advertising and marketing industry. Simon currently serves on Ceros' board and supports its new CEO, while continuing his own journey that’s fueled by a passion for creativity. He lives in Connecticut with his wife Doville,

Tell us about your background and what drove you to work in your current field.

I left school at 16, not out of a desire to start working immediately, but because the traditional educational system felt constrictive. The challenges were not just academic; my childhood was overshadowed by the strife at home, where the constant discord between my parents created a chaotic environment. In that turmoil, creativity became more than an escape, it became a means of survival.

This wasn’t merely about discovering a passion; it was about preserving a part of myself that the pressures of a typical path could have easily extinguished. My professional journey began in creative production, a field where I could transform my ideas into reality and empower others to explore their own creative potential.

As I climbed through the ranks, from my initial steps at FMG to my leadership role at Ceros, my career was more than about ascending a corporate hierarchy — it was about proving that adversity could be a catalyst for innovation. My tenure at Ceros was driven by a core belief in the vital role of creativity and its power to inspire and transform.

Recently, I made the significant decision to step down as CEO of Ceros. This move was guided by the same principles that have always directed me — authenticity and a deep understanding of my own capabilities and the needs of the company. Recognizing that Ceros required a different type of leadership to thrive, I chose to pass the mantle to someone equipped with the precise skills needed for its next chapter. This transition marks not an end, but a transformation — an opportunity to explore new paths and continue advocating for creativity from a new perspective.

As I continue to serve on Ceros’ board and support our new CEO, my journey remains fueled by a relentless passion for creativity, a trait that has defined my entire career and will continue to define my future endeavors.

Why should creatives embrace AI as a collaborative companion rather than something to fear?

To put it bluntly, AI is here, and ignoring it isn’t just unwise, it’s a potential professional peril. The apprehension many feel stems from a perception that AI challenges the essence of what makes us human: our innate creativity.

Creativity isn’t exclusive to artists or musicians; it’s the fundamental trait that distinguishes us as a species. Our ability to imagine and create out of nothing is our unique gift. And yes, that can make AI seem like a threat. However, if we start viewing AI not just as a tool but as a collaborator, the entire scenario shifts.

Right now, as I articulate these thoughts, I’m collaborating with Gemma, my AI assistant. This interaction isn’t just functional; it’s transformative. Gemma isn’t just processing my words; she’s enhancing my creative expression.

Embracing AI as a collaborator is akin to forming a dynamic duo, like Batman and Robin. Sure, sometimes AI might come up with better ideas — just as any team member might. But that’s the beauty of collaboration. It pushes you, challenges you, and ultimately elevates your creativity.

By integrating AI into our creative processes, we enhance our capacity to innovate and execute, making the world a richer, more imaginative place. That’s the future I see with AI — where our creative spirits not only survive, but thrive through collaboration that knows no bounds.

Why does creativity matter in an ever changing AI-focused world?

Our world is facing a barrage of unprecedented challenges between climate change, societal shifts, economic upheavals, and energy crises. Each one of these issues is a path we’ve never trodden before. In such a landscape, creativity isn’t just useful, it’s crucial. It’s our most dependable guide through these uncharted territories.

Creativity allows us to imagine solutions where none seem apparent, to innovate beyond the limits of current knowledge and technology, and to see opportunities where others only see obstacles.

As AI continues to evolve and reshape our world, it too presents a sort of frontier. One that’s ripe with potential, but riddled with complexities. Here, creativity becomes more than a skill; it becomes our survival strategy. It’s what enables us to interact with AI not just competently but profoundly, ensuring that as we harness this powerful technology, we do so in a way that solves real-world problems and enhances human life.

What do you predict for the future of AI + creativity as more and more companies look to use it?

The union of AI and creativity isn’t just a trend; it’s the next industrial revolution. Only this time, it’s for ideas. As businesses increasingly harness this dynamic duo, we’re not just witnessing incremental changes, we’re standing on the precipice of a creative explosion.

So, what’s my prediction? Two years from now, there will be two types of companies: those that have harnessed AI and creativity to redefine industries, create groundbreaking customer experiences, and tackle the world’s most daunting challenges—and those that go bust!

Simon, how do you see AI enhancing creativity, and what is its current role and functionality in the world?

AI enhances creativity by helping you unlock new ideas and pathways we may have never thought of on our own. Quite frankly, AI helps you get started! It can be used as an extended team member or a creative collaborator, to evolve existing creative ideas alongside us, rather than just take over creative work entirely. And this is exactly how its current role in the world should be viewed as — a collaborator! Not something to fear or a threat.

If you have that mindset, you will be way behind the advancements happening at every business right now in the world. AI pushes you, challenges you, and elevates creativity in unthinkable ways.

Can you share how you transformed Ceros through strategic decisions based on AI and technology?

My vision for Ceros was driven by a core belief that unlocking creativity matters. And that creativity is a special recipe that only humans have, and it’s magical.

When I really started to understand and utilize AI, and see what it could do, it was like a lightbulb went off. I thought, ‘what if we could combine this incredible technology with the raw creativity of humans?’

I knew that if we tapped into how creative humans are and we mixed this with incredibly collaborative technology, this would be something that no one has ever seen or experienced. It would really empower brands to create richer, more engaging experiences with their content and tell better stories. And that’s how Ceros got to where it is today!

How do you inspire people to be creative in all aspects of their work?

The four C’s are the simple framework to creativity, and have guided me throughout my entire life. These are Curiosity, Connections, Courage, and Celebration. If people embrace these things, it should inspire them to be more creative within their lives and work.

Curiosity is about being genuinely interested in the world around you. Remember, everything you see was created by someone no more intelligent than you. So, get curious, get playful, explore, and learn.

Connections are crucial. Look for links where others see none. Find those bizarre, seemingly crazy connections and combine them in unique ways to manifest something truly novel. That’s creativity!

Find the courage to share your creative ideas with the world. Be courageously honest with yourself about your strengths and weaknesses. Overcome your fears, doubts, and uncertainties, and take action.

Celebrate your creations! Enjoy how others interact with and experience what you’ve made. This joy will take you back to step one, making you curious and reigniting your curiosity about your next creative endeavor.

There is often a stigma against CEOs, especially in tech. How did your genuine, human approach help counteract this perception?
Being human is at the core of who I am. I’ve always stayed true to myself and been transparent about my motivations for building Ceros and managing the business when I was the CEO.

But a human approach isn’t just about being vulnerable, transparent, and authentic. This alone won’t do it. And being strong willed, determined, focused and tenacious alone won’t do it. You’ve got to put them both together to balance the soft and the hard. And that’s a good spot for me, I exist quite well there.

This has allowed me to have deeper connections with others and build more trust than I could’ve ever imagined. And the more trust you build with others, the more likely they are willing to communicate and trust you back.

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Thread Fills Key Leadership Role on Path to Modernize Banking https://fintecbuzz.com/thread-fills-key-leadership-role-on-path-to-modernize-banking/ https://fintecbuzz.com/thread-fills-key-leadership-role-on-path-to-modernize-banking/?noamp=mobile#respond Fri, 01 Jul 2022 14:30:04 +0000 https://fintecbuzz.com/?p=32315 Clif Howard takes over from Matt Johnson as Chief Financial Officer

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Thread Bank and parent company Thread Bancorp, Inc. (together “Thread”), a leader in embedded-banking based in Rogersville, Tennessee, announces that Clif Howard has joined the Bank as its Chief Financial Officer. Clif replaces Matt Johnson who spearheaded Thread’s financial transformation since a group of investors lead a recapitalization of Thread (formerly Volunteer Bancorp, Inc. and subsidiary Civis Bank) last May.

“We are thrilled to add Clif to our talented and experienced management team,” said Thread CEO and President Chris Black. “Clif brings a wealth of experience in banking, accounting and analytics to the table. His financial acumen and leadership will help Thread move confidently into the future and further our mission to combine personalized customer service with best-in-class technology for a streamlined experience that reduces the time, effort, and mental energy of business and personal banking.”

A graduate of Murray State University in accounting and finance and a United States Air Force veteran, Howard comes to Thread from Nashville-based FirstBank, where he was Corporate Controller. Before that, he rose through the ranks at Franklin Synergy Bank to become Senior Vice President, Controller.

“I could not be more excited to join Thread,” Howard said. “The embedded-banking model that we are building is unique in our industry as it simultaneously combines modern technology and delivery mechanisms with the reliability of a trusted community bank. Adding the exceptional service and personal touch that Thread already offers will greatly benefit our existing and future clients.”

Howard will continue to build upon the work of outgoing CFO Matt Johnson, who came out of retirement last year to assist Thread in its reorganization and transformation.  Black concluded, “We are extremely fortunate to have had the skills of Matt Johnson on our team during this critical time period following the recapitalization and are equally blessed for him to hand the baton to a professional of the quality and skill-level of Clif Howard.”

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NCR Technology Powers Teachers Credit Union’s Digital Transformation https://fintecbuzz.com/ncr-technology-powers-teachers-credit-unions-digital-transformation/ https://fintecbuzz.com/ncr-technology-powers-teachers-credit-unions-digital-transformation/?noamp=mobile#respond Tue, 29 Mar 2022 15:00:53 +0000 https://fintecbuzz.com/?p=28180 NCR Corporation (NYSE: NCR), a leading enterprise technology provider, partnered with Teachers Federal Credit Union (Teachers), one of the largest credit unions in the nation, on the successful transformation of its digital-first strategy, resulting in the prestigious Celent Model Bank of the Year Award. Working with NCR Digital Banking, the credit union was able to modernize the online and mobile experience so more members can bank with Teachers when and how they choose. Through NCR’s Digital Banking platform, Teachers expanded...

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NCR Corporation (NYSE: NCR), a leading enterprise technology provider, partnered with Teachers Federal Credit Union (Teachers), one of the largest credit unions in the nation, on the successful transformation of its digital-first strategy, resulting in the prestigious Celent Model Bank of the Year Award.

Working with NCR Digital Banking, the credit union was able to modernize the online and mobile experience so more members can bank with Teachers when and how they choose. Through NCR’s Digital Banking platform, Teachers expanded its offerings, reaching more members across the country with enhanced digital services.

“Embracing a ‘think globally and act locally’ mindset, we have truly embraced a culture of innovation and digital-first philosophy that will be a solid foundation as we expand our footprint,” said Suresh Renganathan, Chief Technology Officer of Teachers. “With NCR’s modern, open technology, we’ll be able to serve members across the country with seamless experiences and robust tools at their fingertips.”

Since prioritizing the implementation of NCR’s digital enhancements, the credit union has increased online and mobile banking engagement with the registration of 30,000 new members and experienced substantial digital account growth. Additionally, Teachers has experienced a significant increase in NPS (Net Promoter Score) for its digital banking experience, which reached 80.17 by the close of 2021.

“We continue to look for ways to elevate the experience of our members, whether that be in branch or digitally,” said Inna Sprague, Chief Experience Officer of Teachers. “The results of our partnership with NCR have made a lasting impact on our membership and we look forward to future collaboration.”

“Teachers is committed to growth and optimizing the overall member experience, which is directly supported by their innovative technology strategy,” said Frank Hauck, president and general manager, NCR Banking. “We are proud to support Teachers in its digital transformation, and we look forward to helping them seamlessly and efficiently onboard and serve members as it continues to grow.”

NCR helps financial institutions bridge digital and physical operations so that they can connect with consumers anytime, anywhere. Through innovative solutions, NCR simplifies and optimizes banking experiences for customers and staff alike. NCR provides a modern and efficient end-to-end infrastructure for customers to connect to the broader enterprise and fintech ecosystem to run self-directed banking.

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