Peach’s lending technology platform provides lenders with a loan management system, payment processing, borrower portal, CRM, agent portal, reporting, omnichannel communications and compliance monitoring, as well as a Self-Service Portfolio Migration capability.

Built on Google Cloud, Peach will develop a range of proprietary AI-powered solutions across servicing technology and customer experience—helping lenders drive operational efficiency and stay ahead of the curve. Examples of AI-powered solutions include call transcription, call coaching, smart reply, suggested responses, AI-driven chatbots, case summarization, agent self-service training and help, and additional solutions that will be announced at a later time.

Peach CTO Eran Sandler spoke about the partnership and the potential of AI in lending: “Peach has leveraged Google Cloud from day one, benefiting from Google Cloud’s experience running safe, performant and secure cloud infrastructure. With AI, Google Cloud has applied the same security and safety principles, allowing Peach to securely and safely use AI to enhance our lenders’ capabilities. Lender data will never be used to train Google Cloud AI models, and cannot be accessed by Google Cloud.”

Sandler continued: “At Peach, our promise to lenders is to continually deliver technology that enables them to stay ahead of the curve. That’s why our platform is API-first, fully configurable, and designed to support virtually any asset class—and it’s why delivering the next generation of AI-powered lending technology enhancements is simply the logical next step to enable our clients to thrive in an increasingly AI-driven world.”

“AI is accelerating transformation across a broad range of industries, from healthcare to finance,” said Zac Maufe, Head of Regulated Industries, Google Cloud. “Peach has already seen the benefits of using Google Cloud’s secure and scalable cloud technology to build its platform, and by using our advanced AI technology, Peach can drive operational efficiency for its customers with more effective and efficient customer service experiences that are critical to the loan servicing process.”

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The Pan Finance Team meticulously evaluated lending services across various dimensions, including Impact, Growth, Reach, and Uniqueness. After careful consideration, Loanspark emerged as the undisputed champion in the lending industry, setting new standards for excellence.

“It is evident that Loanspark’s commitment resonates with its clients, solidifying its position as a leading and trusted lending platform. Loanspark’s strategic partnerships and collaborations with industry leaders further demonstrate their dedication to fostering sustainable business relationships. These collaborations enable them to leverage the expertise of industry veterans and continuously enhance the ability to deliver sustainable and innovative financial solutions,” says the Pan Finance research team.

This award reaffirms Loanspark’s stature as a leader in the financial industry, recognized for its dedication to clients and fidelity to delivering fair and secure financial solutions.

Loanspark’s Founder and CEO Michael Barnett expressed his gratitude, stating, “We are incredibly honored to receive this reputable distinction from Pan Finance. The 2023 Lending Service of the Year award would not have been possible without the exceptional contributions and allegiance of our entire Loanspark team. It reflects our ongoing commitment to serving our customers with integrity, transparency, and a vision for a bright financial future.”

This accolade marks a significant milestone in Loanspark’s journey, serving as a source of motivation to uphold and surpass the company’s commitment to excellence, innovation, and the highest standards of service. Loanspark is focused on empowering businesses with lending solutions that make a meaningful and positive impact on their success.

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This versatile platform empowers businesses to harness the power of their data and maximize its value, effectively taking the stress out of data management. Key benefits of Data Beats include:

• Provides actionable data insights that work for your business;
• Analyzes data from various aspects of your operations;
• Adapts and learns from your data to provide real-time recommendations; and
• Looks into the future, learns and predicts trends.

Data Beats is a platform offering within Tavant’s banking and financial services suite of technology products. Data Beats is set to serve as the analytics and IoT engine for the financial services industry, initially focusing on mortgage and home equity products. Tavant plans to extend this robust data ecosystem to all consumer loans and banking products, making it a comprehensive solution for financial institutions.

With Data Beats, Tavant empowers financial institutions towards proactive rather than reactive operations by incorporating generative AI to prompt users on the best course of action. This revolutionary approach allows the platform to offer precise recommendations for loan officers, consumers, processors, and underwriters, enhancing the overall efficiency of the lending process.

Abhinav Asthana, Fintech Product Business and Growth Leader at Tavant said, “Tavant’s mission is to stay at the forefront of innovation and to be the engineering partner of choice in the financial services industry. Data Beats exemplifies our commitment to providing our customers with an advanced platform that accelerates their vision to transform into a data-first organization. We are proud to launch this platform, which brings insights, intelligence, and efficiency to the heart of the lending process.”

Data Beats has already started demonstrating its value within Tavant’s existing customer base by enhancing and automating the home buying experience. By consolidating data from various stages of the customer journey, from acquisition to servicing and beyond, Data Beats provides invaluable insights that can be used to predict future behavior, optimize operations, and improve overall business performance. The system’s foundation, the data lake, can ingest a wide range of data inputs, limited only by the specific business problem it aims to solve. This flexibility positions Data Beats to become a game-changing tool for a wide range of industries beyond mortgage and lending.

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The Credit Strategy Lending Awards is the only awards program honoring individuals, teams and businesses across alternative lending, commercial finance, and mortgage industries. The awards celebrate excellence across the entire lending market. Winners will be announced Nov. 14 at an awards ceremony at the Hilton London Watford.

“To compete successfully in the digital-first, instant gratification world, financial services organizations need a solution to automate credit assessment processes so lending decisions can be made quickly and more efficiently,” said Frode Berg, Provenir’s Managing Director for EMEA. “Provenir’s AI-Powered Risk Decisioning Platform delivers diverse data for deeper insights and a continuous feedback loop for constant improvement, enabling lenders to support credit decisions in real-time at scale and more easily tailor lending products and terms to meet the specific needs of their customers.”

The Provenir AI-Powered Risk Decisioning Platform is a single, comprehensive cloud-based solution—not a selection of vendor products tied together. This unique offering gives organizations the ability to power decisioning innovation across the full customer lifecycle, driving improvements in the customer experience, access to financial services, business agility, and more.

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Since 2007, RBAZ has provided local leadership, decision-making and personalized service to the community in and around the Greater Phoenix area, and recently was the only bank in Arizona to be named to Independent Community Bankers of America (ICBA)’s “Top Lenders List.”

“Partnering with Biz2X enables us to streamline our community business lending decision-making, expand lending options, and make it easy for Arizona businesses to get the capital they require for growth,” said Amy Lou Blunt, EVP & Chief Credit Officer. “Our goal is to be the premier Arizona-based community business bank, dedicated to helping Arizona businesses succeed, and with this partnership, our lending can be accessible 24 hours a day.”

RBAZ offers Commercial Loans and a suite of online cash management services to ensure businesses in the Phoenix area, and throughout Arizona, have what they need to grow. In June 2022, RBAZ was ranked 2^nd in a list of the Top 10 Arizona banks with $479 million or less in market deposits by AZBigMedia.

“Biz2X’s award-winning software was developed by using over a decade of Biz2Credit’s proven online lending experience. We understand what banks need to best service the small business space,” said Rohit Arora, CEO of Biz2X and parent company Biz2Credit, and a pioneer in fintech. “We are excited to work with RBAZ to improve their risk assessment and business loan decisioning, while providing a better experience for their customers.”

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Harmoney selected Finvi’s Katabat solution to support its efforts of changing the traditional personal lending model to put the customer at the center, and to use technology and data to make money more human.

“We look forward to helping Harmoney improve its collections efficiency, with smarter, more-effective strategies, increase customer satisfaction with personalized treatment strategies, and ultimately, collect more,” said Tim O’Brien, Chief Executive Officer at Finvi. “By having a single source of truth from a collections standpoint, and a means to centralize and manage collections strategies, Harmoney will have a critical tool to support its strategy of growing its product offerings for consumers across the ANZ market.”

Since 2014, Harmoney has helped more than 70,000 people in Australia and New Zealand achieve their goals through financial products and services that are friendly, fair and easy to use.

“Our purpose is to help and inspire people to start now on their dreams or start fresh – through financial products that are simple, smart and secure,” said Andrew Bates, Chief Technology Officer at Harmoney. “In Finvi, we saw an innovative partner to help us continue transforming the way people across Australia and New Zealand borrow money — through personalized consumer choice, informed by data science and delivered through superior technology.”

Finvi’s complete Katabat solution helps make agents more efficient, and helps organizations develop smarter, more effective strategies while improving the customer experience. It can also protect your brand value by reducing compliance risk, as well as drive customer strategy innovation by closely monitoring their success while creating personalized customer treatment strategies.

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The Women of Influence program recognizes the outstanding efforts of women in driving the housing economy forward. The honors are given to individuals making notable contributions to their businesses and the industry at large—with a focus on contributions made in the most recent 12 months.

In the last year, Victoria’s contributions have helped conceptualize and develop Guild’s MyPath2Own Dedicated to Lisa Klika, which makes homeownership more accessible through homebuyer education, concierge service and a closing cost assistance grant for those who complete the path. This achievement was made possible through her collaboration with Guild’s product development team, leveraging their expertise to create an innovative and impactful initiative.

Victoria’s dedication to promoting growth within the organization is evident in her approach to talent acquisition and employee retention. Her efforts play a vital role in attracting and retaining diverse employees and fostering an inclusive environment contributing to the organization’s success.

“By fostering an environment of inclusivity and supporting initiatives embracing diversity, we can build a stronger, more dynamic workforce that appreciates a wide range of perspectives and experiences,” said Victoria Garcia DeLuca, vice president of marketplace diversity strategy. “I am honored to be acknowledged for my efforts in promoting diversity and inclusion within Guild and the broader industry. Moving forward, I am committed to working diligently to achieve ongoing success and progress.”

Victoria leads Guild’s participation in the Asian American Real Estate Association of America (AREAA), the National Association of Hispanic Real Estate Professionals (NAHREP), the National Association of Minority Mortgage Bankers of America (NAMMBA), and the National Association of Real Estate Brokers (NAREB). She serves on NAHREP’S corporate board of governors and represents Guild with the Mortgage Bankers Association’s “Home for All Pledge,” the industry’s long-term commitment to addressing racial inequities in housing. She also serves on the board of directors for the Tennessee Latin American Chamber of Commerce (TLACC).

Headquartered in San Diego, Guild Mortgage is a leading national lender with an established history of offering a comprehensive array of loan products and partnering with government organizations to help deliver the promise of home in every neighborhood and community. Guild’s loan professionals can serve the needs of any homebuyer, from helping first-time buyers achieve homeownership, often through government loan programs, to homebuyers looking for a jumbo loan. Guild also helps active duty and retired military personnel who qualify for VA loans with 100% financing and flexible qualifying standards. The company is consistently recognized for its impact in the communities it serves, commitment to customer service, strength in regulatory compliance and workplace culture.

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