Peach’s lending technology platform provides lenders with a loan management system, payment processing, borrower portal, CRM, agent portal, reporting, omnichannel communications and compliance monitoring, as well as a Self-Service Portfolio Migration capability.

Built on Google Cloud, Peach will develop a range of proprietary AI-powered solutions across servicing technology and customer experience—helping lenders drive operational efficiency and stay ahead of the curve. Examples of AI-powered solutions include call transcription, call coaching, smart reply, suggested responses, AI-driven chatbots, case summarization, agent self-service training and help, and additional solutions that will be announced at a later time.

Peach CTO Eran Sandler spoke about the partnership and the potential of AI in lending: “Peach has leveraged Google Cloud from day one, benefiting from Google Cloud’s experience running safe, performant and secure cloud infrastructure. With AI, Google Cloud has applied the same security and safety principles, allowing Peach to securely and safely use AI to enhance our lenders’ capabilities. Lender data will never be used to train Google Cloud AI models, and cannot be accessed by Google Cloud.”

Sandler continued: “At Peach, our promise to lenders is to continually deliver technology that enables them to stay ahead of the curve. That’s why our platform is API-first, fully configurable, and designed to support virtually any asset class—and it’s why delivering the next generation of AI-powered lending technology enhancements is simply the logical next step to enable our clients to thrive in an increasingly AI-driven world.”

“AI is accelerating transformation across a broad range of industries, from healthcare to finance,” said Zac Maufe, Head of Regulated Industries, Google Cloud. “Peach has already seen the benefits of using Google Cloud’s secure and scalable cloud technology to build its platform, and by using our advanced AI technology, Peach can drive operational efficiency for its customers with more effective and efficient customer service experiences that are critical to the loan servicing process.”

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The Pan Finance Team meticulously evaluated lending services across various dimensions, including Impact, Growth, Reach, and Uniqueness. After careful consideration, Loanspark emerged as the undisputed champion in the lending industry, setting new standards for excellence.

“It is evident that Loanspark’s commitment resonates with its clients, solidifying its position as a leading and trusted lending platform. Loanspark’s strategic partnerships and collaborations with industry leaders further demonstrate their dedication to fostering sustainable business relationships. These collaborations enable them to leverage the expertise of industry veterans and continuously enhance the ability to deliver sustainable and innovative financial solutions,” says the Pan Finance research team.

This award reaffirms Loanspark’s stature as a leader in the financial industry, recognized for its dedication to clients and fidelity to delivering fair and secure financial solutions.

Loanspark’s Founder and CEO Michael Barnett expressed his gratitude, stating, “We are incredibly honored to receive this reputable distinction from Pan Finance. The 2023 Lending Service of the Year award would not have been possible without the exceptional contributions and allegiance of our entire Loanspark team. It reflects our ongoing commitment to serving our customers with integrity, transparency, and a vision for a bright financial future.”

This accolade marks a significant milestone in Loanspark’s journey, serving as a source of motivation to uphold and surpass the company’s commitment to excellence, innovation, and the highest standards of service. Loanspark is focused on empowering businesses with lending solutions that make a meaningful and positive impact on their success.

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This versatile platform empowers businesses to harness the power of their data and maximize its value, effectively taking the stress out of data management. Key benefits of Data Beats include:

• Provides actionable data insights that work for your business;
• Analyzes data from various aspects of your operations;
• Adapts and learns from your data to provide real-time recommendations; and
• Looks into the future, learns and predicts trends.

Data Beats is a platform offering within Tavant’s banking and financial services suite of technology products. Data Beats is set to serve as the analytics and IoT engine for the financial services industry, initially focusing on mortgage and home equity products. Tavant plans to extend this robust data ecosystem to all consumer loans and banking products, making it a comprehensive solution for financial institutions.

With Data Beats, Tavant empowers financial institutions towards proactive rather than reactive operations by incorporating generative AI to prompt users on the best course of action. This revolutionary approach allows the platform to offer precise recommendations for loan officers, consumers, processors, and underwriters, enhancing the overall efficiency of the lending process.

Abhinav Asthana, Fintech Product Business and Growth Leader at Tavant said, “Tavant’s mission is to stay at the forefront of innovation and to be the engineering partner of choice in the financial services industry. Data Beats exemplifies our commitment to providing our customers with an advanced platform that accelerates their vision to transform into a data-first organization. We are proud to launch this platform, which brings insights, intelligence, and efficiency to the heart of the lending process.”

Data Beats has already started demonstrating its value within Tavant’s existing customer base by enhancing and automating the home buying experience. By consolidating data from various stages of the customer journey, from acquisition to servicing and beyond, Data Beats provides invaluable insights that can be used to predict future behavior, optimize operations, and improve overall business performance. The system’s foundation, the data lake, can ingest a wide range of data inputs, limited only by the specific business problem it aims to solve. This flexibility positions Data Beats to become a game-changing tool for a wide range of industries beyond mortgage and lending.

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The Credit Strategy Lending Awards is the only awards program honoring individuals, teams and businesses across alternative lending, commercial finance, and mortgage industries. The awards celebrate excellence across the entire lending market. Winners will be announced Nov. 14 at an awards ceremony at the Hilton London Watford.

“To compete successfully in the digital-first, instant gratification world, financial services organizations need a solution to automate credit assessment processes so lending decisions can be made quickly and more efficiently,” said Frode Berg, Provenir’s Managing Director for EMEA. “Provenir’s AI-Powered Risk Decisioning Platform delivers diverse data for deeper insights and a continuous feedback loop for constant improvement, enabling lenders to support credit decisions in real-time at scale and more easily tailor lending products and terms to meet the specific needs of their customers.”

The Provenir AI-Powered Risk Decisioning Platform is a single, comprehensive cloud-based solution—not a selection of vendor products tied together. This unique offering gives organizations the ability to power decisioning innovation across the full customer lifecycle, driving improvements in the customer experience, access to financial services, business agility, and more.

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Since 2007, RBAZ has provided local leadership, decision-making and personalized service to the community in and around the Greater Phoenix area, and recently was the only bank in Arizona to be named to Independent Community Bankers of America (ICBA)’s “Top Lenders List.”

“Partnering with Biz2X enables us to streamline our community business lending decision-making, expand lending options, and make it easy for Arizona businesses to get the capital they require for growth,” said Amy Lou Blunt, EVP & Chief Credit Officer. “Our goal is to be the premier Arizona-based community business bank, dedicated to helping Arizona businesses succeed, and with this partnership, our lending can be accessible 24 hours a day.”

RBAZ offers Commercial Loans and a suite of online cash management services to ensure businesses in the Phoenix area, and throughout Arizona, have what they need to grow. In June 2022, RBAZ was ranked 2^nd in a list of the Top 10 Arizona banks with $479 million or less in market deposits by AZBigMedia.

“Biz2X’s award-winning software was developed by using over a decade of Biz2Credit’s proven online lending experience. We understand what banks need to best service the small business space,” said Rohit Arora, CEO of Biz2X and parent company Biz2Credit, and a pioneer in fintech. “We are excited to work with RBAZ to improve their risk assessment and business loan decisioning, while providing a better experience for their customers.”

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The fundamental value of Juvo’s vision is to capitalize on data from mobile transactions to offer individuals access to credit through its exclusive credit analysis platform. The platform relies on solid financial indicators to gather information on mobile user behavior, such as creditworthiness and customer preferences, to determine lending potential and credit risk. Furthermore, Juvo partners with world-class mobile operators to tap into usage patterns around prepaid mobile services and address the coverage gaps of traditional credit bureaus.  As a result, its state-of-the-art technology makes Juvo’s assessment highly efficient and accurate. Additionally, it facilitates the inclusion of a demographic segment into the financial system that would otherwise have no access to credit due to insufficient financial data.

“By applying predictive analytics, data science, and behavioral analytics to incremental borrowing and repayment transactions, Juvo has built 250 million financial identities worldwide, driving financial and credit inclusion of 68% of the global adult population with no formal credit histories,” said Nikita Pradeep Talnikar, research analyst at Frost & Sullivan.

In Brazil, Juvo has been providing micro-loans to the prepaid population of millions of Brazilians via their mobile devices, amassing a unique data set and proprietary scoring algorithms on almost 100% of the population. Combining this proprietary data with proven algorithms, Juvo can uniquely target, score and provide fair financial services to the sub-prime Brazilian market with unprecedented repayment rates.  Juvo’s services are enabling ultra-competitive interest rates to be offered, fundamentally changing the economics of sub-prime financial services to unlock a multi-billion market that to date has been uneconomical all the while enabling millions and millions of D & E class Brazilians to gain access to credit often for the first time.  Juvo’s impressive efficiency is driving the company’s tremendous growth in large markets such as Brazil, where its deep understanding of consumers and their consumption patterns has enabled it to offer credit to over 11 million Brazilians.

“Juvo’s concentrated efforts toward making data-backed lending decisions have been the bedrock of its commercialization success”, noted Talnikar. Along with direct-to-consumer strategy, Juvo has partnered with other financial services and retail marketplaces who also identified the big opportunity and competitive advantage to expand financial services to millions of underserved consumers.

With its strong overall performance, Juvo earns Frost & Sullivan’s 2023 Technology Innovation Leadership Award in the Latin America inclusive digital credit industry.

Each year, Frost & Sullivan presents this award to the company that has developed a product with innovative features and functionality that is gaining rapid acceptance in the market. The award recognizes the quality of the solution and the customer value enhancements it enables.

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

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The Women of Influence program recognizes the outstanding efforts of women in driving the housing economy forward. The honors are given to individuals making notable contributions to their businesses and the industry at large—with a focus on contributions made in the most recent 12 months.

In the last year, Victoria’s contributions have helped conceptualize and develop Guild’s MyPath2Own Dedicated to Lisa Klika, which makes homeownership more accessible through homebuyer education, concierge service and a closing cost assistance grant for those who complete the path. This achievement was made possible through her collaboration with Guild’s product development team, leveraging their expertise to create an innovative and impactful initiative.

Victoria’s dedication to promoting growth within the organization is evident in her approach to talent acquisition and employee retention. Her efforts play a vital role in attracting and retaining diverse employees and fostering an inclusive environment contributing to the organization’s success.

“By fostering an environment of inclusivity and supporting initiatives embracing diversity, we can build a stronger, more dynamic workforce that appreciates a wide range of perspectives and experiences,” said Victoria Garcia DeLuca, vice president of marketplace diversity strategy. “I am honored to be acknowledged for my efforts in promoting diversity and inclusion within Guild and the broader industry. Moving forward, I am committed to working diligently to achieve ongoing success and progress.”

Victoria leads Guild’s participation in the Asian American Real Estate Association of America (AREAA), the National Association of Hispanic Real Estate Professionals (NAHREP), the National Association of Minority Mortgage Bankers of America (NAMMBA), and the National Association of Real Estate Brokers (NAREB). She serves on NAHREP’S corporate board of governors and represents Guild with the Mortgage Bankers Association’s “Home for All Pledge,” the industry’s long-term commitment to addressing racial inequities in housing. She also serves on the board of directors for the Tennessee Latin American Chamber of Commerce (TLACC).

Headquartered in San Diego, Guild Mortgage is a leading national lender with an established history of offering a comprehensive array of loan products and partnering with government organizations to help deliver the promise of home in every neighborhood and community. Guild’s loan professionals can serve the needs of any homebuyer, from helping first-time buyers achieve homeownership, often through government loan programs, to homebuyers looking for a jumbo loan. Guild also helps active duty and retired military personnel who qualify for VA loans with 100% financing and flexible qualifying standards. The company is consistently recognized for its impact in the communities it serves, commitment to customer service, strength in regulatory compliance and workplace culture.

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The Maine State Housing Authority (MaineHousing) is an independent authority created by the Maine State Legislature in 1969 to address problems of unsafe, unsuitable, overcrowded, and unaffordable housing. At its core, the agency couples the efficiencies of the private financial markets with public purpose goals to provide affordable homeownership and rental housing opportunities for people in Maine. MaineHousing administers several federal housing-related programs that reduce the costs associated with housing for people in the state.

MaineHousing recognized lenders for helping first-time homebuyers benefit from the agency’s First Home Loan Program, which provides first-time homebuyers with fixed-rate mortgages, either as a conventional, FHA, VA or USDA loan. Honorees were chosen for their high rate of success in connecting buyers with the agency’s program. This year’s award represents achievements from the reporting period of January 2022 through December 2022.

Guild closed more than 100 loans totaling over $23 million with MaineHousing in 2022, earning the company a top three spot on the top lenders list. MaineHousing set a new record for the total value of new First Home loans purchased in 2022, with over $177.7 million for the year.

“It’s an honor to be recognized by MaineHousing for our efforts to assist first-time homebuyers in Maine,” said Mike Ianno, regional vice president for Guild Mortgage. “We value the opportunity to use specialized programs like First Home to help Maine residents across the state become homeowners. 2022 was a successful year for the new program and Guild is aiming to help even more prospective homebuyers in 2023 and beyond.”

MaineHousing’s First Home Loan Program offers little to no down payment options for first-time homebuyers. The program can be paired with the Advantage Assistance option to cover down payment and/or closing costs up to $5,000 or the Multi-Unit Advantage option up to $14,000 for 2–4-unit properties, providing a great opportunity for first-time homebuyers to realize their dream of homeownership.

Headquartered in San Diego, Guild Mortgage is a leading national lender with an established history of offering a comprehensive array of loan products and partnering with government organizations to help deliver the promise of home in every neighborhood and community. Its loan professionals can serve the needs of any homebuyer, from helping first-time buyers achieve homeownership, often through government loan programs, to homebuyers looking for a jumbo loan. Guild also helps active duty and retired military personnel who qualify for VA loans with 100% financing and flexible qualifying standards. The company is consistently recognized for its impact in the communities it serves, commitment to customer service, strength in regulatory compliance, and workplace culture.

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